ABCs of Supervising

ABCs of Supervising

You know that feeling when you get promoted to supervisor and suddenly everyone's looking at you to solve problems you've never dealt with before? One day you're doing the job, the next day you're responsible for making sure everyone else does it well. It's like being handed the keys to a car without anyone showing you where the brakes are.

The truth is, most new supervisors learn on the job through trial and error - which usually means making mistakes with real people's careers and morale hanging in the balance. You might find yourself avoiding difficult conversations, playing favorites without realizing it, or drowning in paperwork while your team struggles without clear direction.

This supervision training cuts through the confusion and gives you the practical tools you actually need. We're talking about real situations you'll face every week: having that conversation with someone who's consistently late, figuring out how to delegate without micromanaging, dealing with personality conflicts between team members, and knowing when to escalate issues to your own boss.

You'll learn how to set clear expectations that people actually understand and follow. We'll show you how to give feedback that motivates rather than deflates, and how to handle those awkward moments when you need to correct someone's work without crushing their confidence. You'll discover practical ways to balance being approachable with maintaining authority - because nobody wants to work for someone who's either a pushover or a tyrant.

What You'll Learn

How to have difficult conversations without making enemies of your team members. You'll practice the exact words to use when someone's performance isn't meeting standards, and learn how to deliver criticism in a way that actually improves behavior rather than just making people defensive.

The art of delegation that actually works. Most supervisors either dump everything on their most reliable person or hover over everyone's shoulder. You'll learn how to match tasks to people's strengths, set clear deadlines, and follow up without becoming a micromanager.

How to spot problems before they explode. Early warning signs of team conflicts, performance issues, and morale problems. You'll learn when to intervene and when to let people work things out themselves.

Practical strategies for managing different personality types and work styles. Some people need detailed instructions, others work better with general guidelines. You'll learn how to adapt your leadership style to get the best from everyone.

The Bottom Line

This isn't about learning management theory from a textbook. It's about building the confidence and practical skills you need to actually enjoy being a supervisor instead of feeling like you're constantly putting out fires. By the end of this course, you'll have a toolkit of proven strategies that work in real workplaces with real people. Whether you're in Perth dealing with remote team members or managing a busy office environment, you'll know exactly what to do when supervision challenges arise.

Available in Perth